Hurricanes, storm surge, and king tides drive water into Charleston homes fast. Local crews respond 24/7 with pumps and drying equipment, reaching most Lowcountry addresses in about an hour to muck out and dry storm-soaked homes to IICRC standards.
The crew checks for electrical and structural hazards, classifies the water, and documents the full extent of the storm damage for the insurance claim.
Submersible pumps and truck-mounted units clear standing floodwater, and mud, debris, and unsalvageable saturated material are removed and hauled away.
Surfaces exposed to category 3 floodwater are cleaned and treated with antimicrobial products so the structure is safe to dry and rebuild.
Commercial air movers and dehumidifiers dry framing, subfloor, and crawlspaces to a moisture-verified target, tracked with daily readings.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Storm and flood cleanup in Charleston generally runs about $2,500 to $8,000 or more, driven by how deep the water was, how long it sat, how much contaminated material has to be removed, and the size of the affected area. Barrier-island and peninsula homes with surge exposure can run higher. Outside flooding is usually covered only under a separate flood policy, so the loss is fully documented for whichever coverage applies.
Crews reach Charleston and the Lowcountry fast, from the peninsula and Wagener Terrace to West Ashley, James Island, and Johns Island, plus nearby Mount Pleasant, North Charleston, and the barrier islands. See the full list on the areas served across Charleston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Water that enters from outside, storm surge, river flooding, or rising tidal water, is generally covered only under a separate flood policy, not a standard homeowner policy. Wind-driven rain through a storm-damaged roof may be covered differently. The loss is documented thoroughly so you can submit to the right coverage.
Outside floodwater is category 3, meaning it can carry sewage, chemicals, and mud. Materials it soaks, like drywall, insulation, and carpet padding, usually cannot be safely dried in place and are removed, and the surfaces are cleaned and sanitized before drying begins.
Call as soon as it is safe. Crews stage for fast response during hurricane season, and getting on the list early matters because demand across the Lowcountry spikes after a major storm. Fast pump-out and drying limit how much of the home has to be rebuilt.
Yes. Standing water and trapped humidity under a raised Charleston home rot floor framing and subfloor and feed mold that spreads upward. Pumping the crawlspace and drying it to a verified level protects the structure above it.
Charleston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (843) 701-9240