A refrigerator ice-maker line leaks slowly behind the unit where nobody looks, soaking the floor and subfloor. Charleston crews find it and dry the structure, responding 24/7 and reaching most Lowcountry homes in about an hour, working to IICRC standards.
The crew pulls the unit as needed, locates the leaking line or valve, and maps the hidden moisture with meters and thermal imaging.
Trapped water is pulled from behind and under the refrigerator, the flooring, and the adjoining cabinet cavity.
Air movers and dehumidifiers dry the subfloor, flooring, and cabinet bases to a moisture-verified target.
Soaked flooring and materials that cannot be dried are restored once the area reads dry, and the failed line is flagged.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Refrigerator leak cleanup in Charleston generally runs about $500 to $2,800, depending on how long the line leaked, how far the water spread under the flooring and cabinets, and how much material has to be dried or replaced. A slow leak found late costs more because of the hidden spread. Sudden line failures are often a covered claim, documented for the adjuster.
Crews reach Charleston and the Lowcountry fast, from the peninsula and Wagener Terrace to West Ashley, James Island, and Johns Island, plus nearby Mount Pleasant, North Charleston, and the barrier islands. See the full list on the areas served across Charleston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Common signs are water pooling when you pull the unit out, flooring in front of the fridge that lifts or discolors, or a musty smell near the kitchen. Because the leak hides behind the unit, a crew uses moisture meters to confirm and locate it.
The ice-maker line runs to the back of the refrigerator, the one spot no one checks, and it usually drips slowly. The water spreads under and behind the unit into the subfloor out of sight, so the damage builds for weeks before it shows.
Sudden line or valve failures and the resulting water damage are usually covered by a standard homeowner policy, while a slow leak ignored over time may be excluded. The loss is documented to support the claim.
Often, if the leak is found before the boards warp badly. The crew dries the subfloor and flooring to a verified level and restores what cannot be dried, and the failed line is flagged so it does not leak again.
Charleston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (843) 701-9240