A slow shower or tub leak hides behind tile and soaks the subfloor and ceiling below for months. Charleston crews find it, dry the structure, and stop the mold before it spreads, responding 24/7 and reaching most Lowcountry homes in about an hour.
The crew uses moisture meters and thermal imaging to locate the hidden leak behind the tile, under the pan, or at the drain.
Trapped water is extracted, and wet drywall or flooring is opened where needed to reach the soaked framing.
Air movers and dehumidifiers dry the subfloor, wall framing, and ceiling below to a moisture-verified target.
Damaged materials are restored once dry, and the failed seal, pan, or connection is flagged for repair to prevent a repeat.
While help is on the way, these first steps, done only where it is safe, limit the damage and protect the insurance claim.
Shut the supply off at the source, or close the home's main valve if the source is not obvious. Stopping the flow limits the damage more than anything else.
Switch off electricity to the affected area, but only if the breaker can be reached without standing in or touching the water.
Get a crew dispatched right away. The sooner extraction and drying begin, the more flooring, drywall, and belongings can be saved.
Take photos and a short video of the water and the affected rooms before anything is moved, so the insurance claim starts strong.
Shower and tub leak cleanup in Charleston generally runs about $700 to $4,000, depending on how long the leak ran, how much subfloor and framing rotted, and whether it reached a ceiling below. A recently caught leak costs far less than one that soaked the structure for months. When the damage is from a sudden failure, the loss is documented for your insurance carrier.
Crews reach Charleston and the Lowcountry fast, from the peninsula and Wagener Terrace to West Ashley, James Island, and Johns Island, plus nearby Mount Pleasant, North Charleston, and the barrier islands. See the full list on the areas served across Charleston page.
See all areas servedEvery loss is photographed, measured, and logged from the first visit, so the paperwork holds up with your insurance carrier.
Technicians follow recognized IICRC drying standards and prove the work with daily moisture readings, not guesswork.
Emergency dispatch any hour of the day or night, with a real crew on the way, not a callback in the morning.
A real crew dispatched any hour, not a callback in the morning.
Trained technicians following recognized IICRC drying standards.
Truck-mounted, portable, and submersible for any size loss.
The loss is documented and billed to the carrier directly.
Common signs are a stain on the ceiling below the bathroom, a soft or discolored spot on the bathroom floor, loose tile, or a musty smell. Because the leak hides behind the tile, a crew uses moisture meters and thermal imaging to confirm and locate it.
Yes. The leak is located first with moisture and thermal tools so only the affected area is opened. That keeps the work targeted to the real source instead of demolishing tile that does not need to come out.
Sudden failures are more likely covered, while slow leaks that went ignored for a long time are often excluded as maintenance. The resulting damage is documented with photos and moisture readings so the claim is supported where coverage applies.
Often, if the leak has run a while. Hidden moisture in the wall cavity feeds mold in the coastal humidity. Affected framing is treated and the cavity dried to a verified level, and the failed seal is addressed so it does not return.
Charleston crews are on call 24 hours a day, local and fast, and can be on the way within the hour.
Call (843) 701-9240